As time goes on, the aviation industry is constantly evolving and improving. We are in a new era of comfortable and safe travel: passengers can now enjoy cabin amenities that provide the ultimate comfort, have even the most particular and unusual food requests met with no question, and remain entertained for even the longest of flights. The passengers who avail of private flights are often VIPs who are used to getting no less than the best service, so it’s critical to choose the right people to work with in your aviation business.
The following are things to look for in people working in aviation:
1. A love for aviation and flying
The first and most important thing is that if you are to work in the private jet industry, you must, above all, love aviation and flying. You must have devotion and dedication toward your job so that each and every day is a joy to serve the people in your care. Most of your time has to be dedicated toward your work, and you have to be sure that nothing will stand in your way. Remember you’ll be on call 24/7 so your family must be prepared for this, and there must be nothing that can prevent you from answering when it is time to do your duty. Don’t forget that for flight attendants in VIP cabins there are also added duties expected like finding the particular bottle of wine that they client requested or ordering just the right food. There are different schedules so that you’ll find that you will also have adequate time off.
2. Must be attentive, caring and understanding
A flight attendant must always be attentive, caring, understanding and willing to listen to anything the client wishes to discuss. Also be prepared to answer any and all questions asked and if you’re not sure of the answer always be ready to find out the right answer. Always be willing to work as a team and be understanding toward your teammates.
Furthermore, you will be encountering a lot of intellectual people from different fields. So make sure you are on top of all of the latest world news, books, movies, internet happenings and so on. This will help you relate to them and allow you to comfortably engage in small talk with them when appropriate.
3. Must value the comfort of the passengers
You must always see to the safety and comfort of your passengers; make sure you can always reassure them and also provide any added services required of you. When it comes to serving meals, you should know the correct way to set up a place for everyone so that they have everything at hand and they don’t need to keep asking you for things you might have overlooked.
4. Must be well-mannered and well-groomed
It is always important to be diplomatic, communicative and flexible. You must always be able to get along with the rest of the crew. When it comes to your clients no matter how influential, wealthy or famous they are they are still humans, and you must always be well-mannered and understanding. So when you get a request you didn’t expect, make sure you are prepared to fulfill that request or be courteous in your explanation if the request is impossible.
Also, always make sure you are pleasant to look at and keep yourself well-groomed. Your uniform should always be spotless, and your hair and hands always clean. Practice proper posture at all times.
4. Must prioritize safety above all
Looking at the role of a cabin crew, their focus should always be on safety. In the air and especially while working in the salon. Everyone must know all of the rules and regulations and must be prepared that no matter what they put their passengers first. The cabin crew must be prepared to help passengers leave the aircraft quickly and safely in case of any emergency. You could say you need to have nerves of steel because your passengers depend on you and you will be commended for doing your job correctly. Remember that it is the cabin crew that can make or break the reputation of an airline. The crew must always be well-presented, above all professionals and make a good impression on their very important clients. Airlines look to see that those applying for jobs have an interest in their operation, know about its history and where they fly to and from. They must also be ready and willing to work well in a group and have a friendly and confident nature.
5. Knowledge to work in an organized manner
The ability to learn and be able to remember large amounts of job-related information, procedures and training is of utmost important. Always be flexible so that you are able to meet the demands and expectations of your job. Once given your flight roster make sure you have nothing that can stand in the way so that when you get the call for a flight, you are prepared and ready to go. Always have a calm approach and be able to work well under pressure. There might be some passengers that are difficult to deal with, and you must be able to get through it all keeping your passengers happy and satisfied. So if the meal is hot, but they say cold, you reheat it no matter what. You must be prepared to deal with all complaints and find the most reasonable solutions to make sure your passengers are once again satisfied and will leave the airplane praising you. You are responsible for ensuring that your job is a pleasant one and that the airline realizes you are indispensable to them.